Shaping the parent of insurance
Client
Achmea
Role
User Experience Designer
Industry
Finance · Insurance
Timeline
2022 - 2023 · 5 mos
Achmea is the largest insurer in the Netherlands. As the UX Designer, I delivered the final wireframes and information architecture. I helped guide the visual design and development of early microsites, followed by joining the inception of the design system as the first designer. As a result, they claim and showcase social responsibility and unify their diverse brand portfolio under one cohesive umbrella.
Shaping the parent of insurance
Client
Achmea
Role
User Experience Designer
Industry
Finance · Insurance
Timeline
2022 - 2023 · 5 mos
Achmea is the largest insurer in the Netherlands. As the UX Designer, I delivered the final wireframes and information architecture. I helped guide the visual design and development of early microsites, followed by joining the inception of the design system as the first designer. As a result, they claim and showcase social responsibility and unify their diverse brand portfolio under one cohesive umbrella.
Shaping the parent of insurance
Client
Achmea
Role
User Experience Designer
Industry
Finance · Insurance
Timeline
2022 - 2023 · 5 mos
Achmea is the largest insurer in the Netherlands. As the UX Designer, I delivered the final wireframes and information architecture. I helped guide the visual design and development of early microsites, followed by joining the inception of the design system as the first designer. As a result, they claim and showcase social responsibility and unify their diverse brand portfolio under one cohesive umbrella.
Launching award winning campaigns
An award-winning film was produced for their new brand vision, ‘sustainable living together’, the Achmea way. A small group of stakeholders was invited to participate in three workshops to understand, define and ideate on a suitable approach to align the digital strategy with Achmea’s mandate. Context-mapping and a concept car concluded in showcasing their commitment through a brand-new series of microsites.
Launching award winning campaigns
An award-winning film was produced for their new brand vision, ‘sustainable living together’, the Achmea way. A small group of stakeholders was invited to participate in three workshops to understand, define and ideate on a suitable approach to align the digital strategy with Achmea’s mandate. Context-mapping and a concept car concluded in showcasing their commitment through a brand-new series of microsites.
Launching award winning campaigns
An award-winning film was produced for their new brand vision, ‘sustainable living together’, the Achmea way. A small group of stakeholders was invited to participate in three workshops to understand, define and ideate on a suitable approach to align the digital strategy with Achmea’s mandate. Context-mapping and a concept car concluded in showcasing their commitment through a brand-new series of microsites.

Collage of brand vision foundation

Collage of brand vision foundation

Collage of brand vision foundation
Starting small and thinking big
Based on the gathered input in the workshops, I started experimenting through early sketches and wireframes. Followed by sparring with my UX/Service Designer partner to bounce off ideas for the foundational set of components and patterns. Lo-fidelity sketches and wireframes were plotted on matrices and combined in different variations as a ‘taste menu' on how they could be combined. The initial iterations helped inform and inspire more high-fidelity work.
Starting small and thinking big
Based on the gathered input in the workshops, I started experimenting through early sketches and wireframes. Followed by sparring with my UX/Service Designer partner to bounce off ideas for the foundational set of components and patterns. Lo-fidelity sketches and wireframes were plotted on matrices and combined in different variations as a ‘taste menu' on how they could be combined. The initial iterations helped inform and inspire more high-fidelity work.
Starting small and thinking big
Based on the gathered input in the workshops, I started experimenting through early sketches and wireframes. Followed by sparring with my UX/Service Designer partner to bounce off ideas for the foundational set of components and patterns. Lo-fidelity sketches and wireframes were plotted on matrices and combined in different variations as a ‘taste menu' on how they could be combined. The initial iterations helped inform and inspire more high-fidelity work.

First of themed microsite series

First of themed microsite series

First of themed microsite series
Iterating on reusable components
In order to bridge the gap between the user experience and visual design, I worked with brand designers to iterate on different ways of convergence towards a microsite that loads the brand and emotion, but also has high usability standards. Followed by collaborating with developers to help secure the pixel-perfect quality of and final touches on production. As a result, we launched from a robust storybook library that invites sustainable, continuous development.
Iterating on reusable components
In order to bridge the gap between the user experience and visual design, I worked with brand designers to iterate on different ways of convergence towards a microsite that loads the brand and emotion, but also has high usability standards. Followed by collaborating with developers to help secure the pixel-perfect quality of and final touches on production. As a result, we launched from a robust storybook library that invites sustainable, continuous development.
Iterating on reusable components
In order to bridge the gap between the user experience and visual design, I worked with brand designers to iterate on different ways of convergence towards a microsite that loads the brand and emotion, but also has high usability standards. Followed by collaborating with developers to help secure the pixel-perfect quality of and final touches on production. As a result, we launched from a robust storybook library that invites sustainable, continuous development.

Collection of design system assets

Collection of design system assets

Collection of design system assets
Scaling the component library
After the release of the microsites, I was invited as 1st designer to set things up for the inception of their brand-new design system. Synthesising both old and new work to shape a foundation that early product teams can utilise to help build new digital product that serves Achmea’s mandate. Under strict timelines, I analysed existing media libraries, converted assets, retouched icons, and published the first component libraries in Figma.
Scaling the component library
After the release of the microsites, I was invited as 1st designer to set things up for the inception of their brand-new design system. Synthesising both old and new work to shape a foundation that early product teams can utilise to help build new digital product that serves Achmea’s mandate. Under strict timelines, I analysed existing media libraries, converted assets, retouched icons, and published the first component libraries in Figma.
Scaling the component library
After the release of the microsites, I was invited as 1st designer to set things up for the inception of their brand-new design system. Synthesising both old and new work to shape a foundation that early product teams can utilise to help build new digital product that serves Achmea’s mandate. Under strict timelines, I analysed existing media libraries, converted assets, retouched icons, and published the first component libraries in Figma.

Defined guidelines & standards

Defined guidelines & standards

Defined guidelines & standards
From fuzzy front-end to handover
In order to successfully hand over not only the Storybook and Figma libraries but also the ideas and decisions behind them, I documented most work. Firstly, the foundational work is so that the borders of optimisation and further development become clearer. Secondly, on different levels in Brad Frost’s ‘atomic design model’. As a result, the categories became four living documents in which both designers and developers come together.
From fuzzy front-end to handover
In order to successfully hand over not only the Storybook and Figma libraries but also the ideas and decisions behind them, I documented most work. Firstly, the foundational work is so that the borders of optimisation and further development become clearer. Secondly, on different levels in Brad Frost’s ‘atomic design model’. As a result, the categories became four living documents in which both designers and developers come together.
From fuzzy front-end to handover
In order to successfully hand over not only the Storybook and Figma libraries but also the ideas and decisions behind them, I documented most work. Firstly, the foundational work is so that the borders of optimisation and further development become clearer. Secondly, on different levels in Brad Frost’s ‘atomic design model’. As a result, the categories became four living documents in which both designers and developers come together.

Atomic design, adopted from Brad Frost

Atomic design, adopted from Brad Frost

Atomic design, adopted from Brad Frost
Learnings
What I've learned is the importance of end-to-end collaboration. To bridge every step from idea to launch, cross-functional collaboration is necessary; people blur the boundaries between disciplines and commit to a shared goal, plan or vision. Because our previous work was relevant from a strategic perspective, it formed the basis for achmea.nl and the subsequent subsites.
Learnings
What I've learned is the importance of end-to-end collaboration. To bridge every step from idea to launch, cross-functional collaboration is necessary; people blur the boundaries between disciplines and commit to a shared goal, plan or vision. Because our previous work was relevant from a strategic perspective, it formed the basis for achmea.nl and the subsequent subsites.
Learnings
What I've learned is the importance of end-to-end collaboration. To bridge every step from idea to launch, cross-functional collaboration is necessary; people blur the boundaries between disciplines and commit to a shared goal, plan or vision. Because our previous work was relevant from a strategic perspective, it formed the basis for achmea.nl and the subsequent subsites.
Credits
Credits
Credits
Remy Lammers – Creative Director • Nadine Mosch – UX/Service Designer • Maxim Pashchenko – Brand Lead • Sjoerd Klatser – Brand Designer • Richard van Heuven van Staereling – Technical Director • Armin Mehinović – Senior Software Engineer • Jesse Nijman – Software Engineer • Robin van Gestel – Software Engineer.
More work
More work
More work